Most EDI solutions for NetSuite are standalone — a separate platform, separate contract, separate error queue to monitor. Celigo B2B Manager puts EDI on the same platform as your Shopify, Salesforce, and marketplace integrations, with consistent error handling and a single place to manage all of it. Entech implements and maintains Celigo EDI integrations for companies with retailer, distributor, and 3PL trading partner requirements.
Talk to an integration expert →The core outcome: retailer purchase orders land in NetSuite as Sales Orders automatically, warehouse fulfillment instructions route to your 3PL without manual steps, and every required acknowledgement transmits within SLA — before a chargeback becomes a conversation.
Celigo B2B Manager supports the full X12 and EDIFACT document set. These are the transactions that cover most retailer and 3PL trading partner requirements.
Retailer sends a PO. Celigo maps it to a NetSuite Sales Order with correct item, quantity, pricing, and ship-to data. The trigger for everything downstream.
Confirms receipt of the 850 back to the retailer. Some retailers require this within a tight SLA. Failure to acknowledge on time is a chargeback trigger.
Sent to the retailer before goods arrive at their warehouse. Includes carton-level detail, tracking, and UCC-128 label data. ASN accuracy requirements vary by retailer — getting the format wrong triggers compliance penalties.
Sent to the 3PL authorising pick, pack, and ship. This is what eliminates the phone call or email to the warehouse.
3PL confirms shipment. Celigo maps it to a NetSuite Item Fulfillment, triggering the 856 to the retailer and the 810 invoice.
Generated from NetSuite invoice data and transmitted to the retailer. Format requirements vary significantly by trading partner.
Confirms receipt of every inbound EDI document. Most retailers have a SLA requirement — commonly 24 hours. Missing this window is a chargeback. Every inbound transaction needs a 997.
Celigo B2B Manager handles the EDI infrastructure well. The complexity is in the trading partner requirements and the NetSuite mapping.
The 850 from Walmart looks different from the 850 from Target, which looks different from a regional distributor. Field usage, code values, segment requirements — these vary. Each new trading partner requires its own mapping, its own test cycle, and formal certification before going live.
Retailers track whether you acknowledge their documents on time. Miss enough windows and you get a compliance flag or a chargeback. Automated 997 transmission within SLA is non-negotiable.
ASN requirements are retailer-specific and often strict. Carton counts, pallet configuration, GS1-128 label formats — all in the trading partner's EDI guidelines document, which can run to dozens of pages. Getting this wrong is the most common source of EDI chargebacks.
EDI documents contain data that NetSuite's standard fields don't always accommodate directly. Department codes, store-level ship-to locations, retailer item numbers vs. your item numbers — all need explicit mapping decisions.
You can't go live unilaterally. Each trading partner has a formal test cycle — transmitting specific test documents, validating responses, getting sign-off from their EDI team. This takes time and requires coordination on both sides.
SPS Commerce and TrueCommerce are robust EDI-only solutions. If you're already running Celigo for other integrations, adding Celigo B2B Manager means one platform, one error queue, one contract. The right choice depends on your existing stack and trading partner volume.
We implement Celigo B2B Manager for EDI and handle the full trading partner setup — from spec review to test cycle to go-live.
Review trading partner EDI guidelines. Map the full document flow. Identify NetSuite field mapping requirements. Confirm connectivity method per trading partner (AS2, SFTP, VAN).
Build document maps, trading partner profiles, NetSuite flows. Set up 997 auto-acknowledgement. Configure error alerting.
Transmit test transactions with each trading partner. Validate document accuracy. Complete formal trading partner certification. Test end-to-end NetSuite flow.
Phased go-live by trading partner with monitoring period. First live transactions reviewed before full cutover.
Timeline varies with trading partner count. One retailer and one 3PL: typically 6–8 weeks. Multiple trading partners or complex ASN requirements: 10–14 weeks. You'll need: NetSuite admin access, trading partner EDI guidelines documents, and a point of contact who can coordinate testing with each trading partner.
SPS Commerce, TrueCommerce, and Cleo are solid EDI solutions with strong NetSuite track records. If EDI is the only integration you need, they're worth evaluating.
If you're already running Celigo for other integrations — or plan to — Celigo B2B Manager keeps everything on one platform. One error queue. One place to monitor all flows. One contract. When a retailer PO triggers a Sales Order that triggers a Shopify inventory update that triggers a 3PL 940, all of that is visible in a single Celigo dashboard. That's harder to replicate with EDI running in SPS Commerce and everything else in Celigo.
Needed to automate the full cycle from retailer PO to 3PL warehouse instruction — a process that was taking several hours of manual work per order.
After implementing Celigo B2B Manager with Entech: the 3PL receives the warehouse authorisation within two minutes of the retailer transmitting the 850. 100% of 997 acknowledgements transmit within SLA. Zero manual touchpoints in the complete 850 → Sales Order → 940 cycle.
Whether you've just received your first trading partner EDI requirements, you're migrating from a standalone EDI provider, or you're adding new trading partners to an existing Celigo setup — talk to us before you scope the work.